Travel The Hotel Chains with the Worst Reputations in the Industry

18:41  27 june  2018
18:41  27 june  2018 Source:

The Best Hotel Chains in the U.S., for Every Type of Budget

  The Best Hotel Chains in the U.S., for Every Type of Budget <p>To identify the best hotel chains, MONEY compared price, value, and customer service across three different classes of price/service, out of a total pool of 95 brands. At each level—budget, midrange, and luxury—we identified a winner and two honorable mentions.</p>If you’re looking to make your dollar go further while traveling, hotels can be a good area to focus on. Hotel room costs actually make up a significant portion of the average American’s travel budget—about 26% of the cost for U.S.-based trips, and just over 20% for international trips, according to financial research company ValuePenguin.

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Hotel and motel chains . The boom in the airline industry that began about twenty years ago resulted in a corresponding boom in hotel construction. A future of this rapid construction of new hotels was the emergence of hotel chains as a dominant force in the accommodations industry .

  The Hotel Chains with the Worst Reputations in the Industry © Dmitry Kalinovsky/Shutterstock

A hotel is more than just a place to crash for the night—when you’re traveling, you expect certain luxuries along the way, from a smiling hotel clerk to crisp white sheets. But a recent report found that some hotels just don’t impress.

The American Customer Satisfaction Index ranked 32 of the most popular hotel chains in the country based on reviews, giving each a customer satisfaction grade between zero and one hundred. The average hotel got a score of 76, but two sunk below the rest: Days Inn and Motel 6.

Both economy chains earned a score of just 65, which would be a D on most grading scales—far from satisfactory. The numbers aren’t too surprising, considering that Motel 6 and Days Inn are both known for their cheap rates, not their spectacular amenities. But it seems you get what you pay for. Consumer Affairs gives Motel 6 and Days Inn 1.5 stars and about 2 stars, respectively, based on customer reviews and complaints nationwide. Some words in the reviews that stand out are 'sketchy,' 'filthy,' and 'rude.' Not quite what most guests are looking for—and we cringe thinking about what the 10 germiest spots in hotel rooms must look like there.

Space hotel bookings take off like a rocket

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Of course, every traveler has options, and some hotels on the ACSI list blew those out of the water. AC Hotels by Marriott topped the list with a score of 84, and Hilton Garden Inn was a close second at 83, meaning these upscale brands earned even better reputations than some luxury or upper upscale chains. Travelers on a budget could also consider booking a room at the best-ranked economy chain, Econo Lodge, which had a score of 73. To upgrade without breaking the bank, use these 16 tips for saving money on hotel rooms.

[Sources: Newsday, ACSI]

The post The Hotel Chains with the Worst Reputations in the Industry appeared first on Reader's Digest.

This Is the Best Pizza Chain in America .
Earlier this year, we opened a poll asking you to vote for your favorite American pizza chains. More than 100 chains were considered, from the largest international behemoths to far smaller regional ones.&nbsp;What exactly did our voters look for in determining their favorites? We asked them to vote only for chains that they’ve been to, of course, but also asked them to choose those they truly respect. They were told to take into account the freshness and deliciousness of the product as well as the service, convenience, menu diversity and overall experience. Some voted based on a loyalty to local chains, while others preferred the big guys.


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