Technology Twitter further clarifies how it handles abusive behavior

22:52  14 november  2017
22:52  14 november  2017 Source:   CNET

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The social network elaborates on its policies with two new help center pages.

The company has come under criticism for how it handles abusive behavior on the site, particularly in relation to how it deals with tweets from President Donald Trump. Twitter clarifies rules on banned content, abusive behavior | Reuters - www.reuters.com.

Twitter's headquarters, in San Francisco. © Provided by CNET Twitter's headquarters, in San Francisco.

Twitter is providing more clarification for users on how the platform enforces its behavior policies.

On Tuesday, the social network expanded its Help Center with two new pages. They further explained what the company considers when "reviewing reports and determining if an account or Tweet breaks our rules," a Twitter spokesperson said. They also detail what actions the company can take when rules are broken.

Twitter said it will consider a number of factors, including whether:

-- "The behavior is directed at an individual, group, or protected category of people;

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Updates include further clarification of what Twitter considers abusive behavior , self-harm, spam and graphic violence/adult content. For abusive behavior , the team stresses that the context of a tweet is crucial, while self-harm clarifies how strictly the policy of sharing resources with people

The company has come under criticism for how it handles abusive behavior on the site, particularly in relation to how it deals with tweets from President Donald Trump. Twitter clarifies rules on banned content, abusive behavior | Reuters - www.reuters.com.

-- "The report has been filed by the target of the abuse or a bystander; 

-- "The user has a history of violating our policies;

-- "The content may be a topic of legitimate public interest." (For example, US President Donald Trump's tweets.)

Twitter will also consider the severity of the violation.

The update comes a month after Twitter CEO Jack Dorsey tweeted that the social network would be rolling out changes to how it monitors content to protect its 330 million users from online bullying and harassment. The update also arrives nearly two weeks after the platform announced it was revamping its rules on how it deals with abusive behavior

While harassment on Twitter has been longstanding, it has been under increased scrutiny since the  #WomenBoycottTwitter protest in October which urged people to forgo tweeting for a day to prod Twitter into improving how it screens content.

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The new rules, which Twitter released Friday, don't alter the fundamentals of its previous rules but rather seek to clarify its policies and enforcement. The company has come under criticism for how it handles abusive behavior on the site, particularly in relation to how it deals with tweets from

The company has come under criticism for how it handles abusive behavior on the site, particularly in relation to how it deals with tweets from President Donald Trump. Twitter clarifies rules on banned content, abusive behavior | Reuters - www.reuters.com.

Twitter's Help Center page has been frequently updated with examples the platform considers to be "graphic violence" or "adult content." 

Another update is scheduled to be implemented on Nov. 22. This includes suspending accounts of organizations that use violence to advance their cause and examples of hateful images that will be prohibited.

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The social network removes the blue check mark for white nationalists Richard Spencer and Jason Kessler and promises more reviews are to come.Twitter has long offered the badge to authenticate accounts that are of interest to the public. Such accounts have typically included those of public figures and organizations in entertainment, politics, business, sports and the media. But the company has recently begun to worry that the badges also conveyed an endorsement of the account by Twitter.

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